At Farm Elements, product freshness and quality are at the heart of what we do. Our return and refund policy is designed to ensure a smooth experience while maintaining these high standards.
Eligibility for Returns
Return Process
Notify Us: Contact our customer service team within 24 hours of receiving a damaged or incorrect product. Share your order number, a brief description of the issue, and clear photos or videos as proof.Once verified, we will promptly arrange a replacement or refund, as per your preference.
Non-Returnable Products
Products that have been opened, consumed, or improperly stored after delivery are not eligible for return.
Refund Process
Approved refunds will be processed to the original payment method within 7–10 business days after the returned item is received and verified.
For Cash on Delivery (COD) orders, refunds will be issued through bank transfer or UPI as per your convenience.
Order Cancellations
Cancellation: An order cancellation request will be accepted only if the product has not yet been shipped.
If the cancellation request is approved, you will receive a full refund of the amount paid.
Farm Elements reserves the right to cancel or refuse any order for reasons including, but not limited to, product unavailability, pricing or information errors, or issues identified with the customer’s personal or payment details.
You can always contact us for any return or refund-related questions at
Email: contact@farmelements.in
Phone: +91 95826 87007
